The fragmentation of delivery systems and lack of guarantees for cross-border deliveries undermines consumer confidence in national and cross-border e-commerce. The Commission green paper highlighted specific concerns about the current delivery chain for e-commerce in the internal market, which is not fully or adequately developed.
The S&D Group supports the development of both the digital single market and e-commerce more generally. Nevertheless, strong consumer protection, high-quality services and responsible employment policies are necessary to develop a sustainable and innovative EU-wide e-parcel delivery system for the benefit of consumers, workers and business.