Compensation and assistance to passengers in the event of denied boarding and of cancellation or long delays to flights

The Bach report deals with compensation for passengers, including for delayed and cancelled flights. After extensive negotiations, a balance was reached between strengthened rights for passengers and applicable rules for air companies.

The S&D Group’s main concern was to ensure a coherent approach by providing citizens with a clear understanding of their rights and effective remedies, so that the new regulation can be properly enforced.